On the dark web you can buy call center services and bot armies that are amazing in scope (“hundreds of millions of dollars in assets. ..The group’s extraordinary profitability allows its leaders to invest in illicit research and development initiatives,’ the researchers say. ‘Wizard Spider is fully capable of hiring specialist talent, building new digital infrastructure, and purchasing access to advanced exploits.'”). https://www.zdnet.com/article/wizard-spider-hacking-group-hires-cold-callers-to-scare-ransomware-victims-into-paying-up
It is impressive. Wizard Spider also leverages BEC.