II. Six Ways to Make People Like You
Principle I: Become genuinely interested in other people.
Principle II: Smile.
Principle III: Remember that a person’s name is to that person the sweetest and most important sound in any language.
Principle IV: Be good listener. Encourage others to talk about themselves.
Principle V: Talk in terms of the other person’s interests.
Principle VI: Make the other person feel important–and do it sincerely.
This section turns your self outward. Making them feel valuable and being sincere about it.